I am grateful to Shoaibi, because I had an urgent problem with a server. Within the first few minutes of contact he was already on his feet and guiding me step by step to resolve the problem (as this is what I asked). Since the beginning I had the feeling that finally I was talking with some Linux/Unix guru. In exactly one hour of work I had my problem fully resolved and I also gained some additional knowledge. This is also a good example that is not always a good idea to hire the cheapest resource, especially if you’re in a hurry or you’re dealing with a delicate matter like this one.